Menu
We are full service which means we’ve got you covered on design and content right through to digital. You will form a lasting relationship with us, collaboration is central to what we do.
Take your business to the next level. Strategically enhance your service delivery, improve how your business operates from systems to processes and more.
Enhance your customer service delivery to staff and customers.
Reduce costs & boost your bottomline.
Strategically plan for the future of your business with a complete 360 perspective.
The user customer experience (UCX) is at the forefront of everything we do. Every decision we make, and every option we present puts your customer (internal or external) front and centre
Knowing what your next play should be is not easy. That’s where we come in. Whether you want to assess your current digital performance or validate an idea, we’ll dive deep into your business, and take you on a collaborative journey to achieve your goals.
We design and develop strategic enhancements to experiences that improve the overall experience your customer has with your business, down to how your team and employees work and communicate with each other. From processes to key systems in use we review, strategically implement and more.
Looking at the systems and processes you do have, we identify areas where they can be connected with other systems to strategically enhance those experiences your customers and employees undertake. From SMS to CRM, feedback requests and more these experiences set the tone for everything in your business.
Technology never stands still. It moves, retires, gets upgraded, and breaks sometimes. We can provide maintenance and support that does more than just keep the lights on; we’ll make sure your digital product is supported on a resilient technical infrastructure so you can rest easy knowing it’s under control.
Being a local education provider offering multiple courses, many potential students were getting lost trying to figure out what course best relates to them. The goal was to strategically identify a way how to quickly funnel potential students to the right courses they are looking for based on their desired outcome.
This was achieved through a complete custom end-to-end website with heavy use of UCX principles focusing on the key use of language around outcomes and benefits. This direction resulted in a 19% improvement in conversion rates, with the website now converting on average over 30% of all visitors.
Rated 5 Stars based 40+ Reviews On Google & Counting
We have been using Powahaus for about 5 years now and they are very efficient, professional and experienced – Highly recommend!
ACFB
Matthew and the Powahaus team are amazing! Super helpful, efficient, honest and reliable. Couldn’t recommend these guys enough. Thank you from the team at ETA for your constant support and knowledge.
ETA (Electrical Training Academy)
The Powahaus team are specialists at making the complex tasks, simple and are without fail always assist promptly, professionally and with attention. Especially during challenging times such as now during this Corona Crisis, it has been invaluable to have the support and assistances of the Powahaus teams.
Australian Standfirst
Our mission is to empower Australian business’s user customer experiences through innovation, out-of-the-box thinking, integrated strategy, and digital solutions to help you where you need it most.
