Better Reviews, More Referrals with Customer Experience (CX) Optimization

Create strong customer relationships that drive positive feedback and referrals by committing to exceptional an customer experience.

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Great customers expect great experiences.

Great customer experience requires a lot of careful work and customer-centric mindset. Give your customers a relevant, personal and timely experience, and they will become loyal, try additional services (spend more) and share positive word of mouth.

That’s what every business strives for.

We help you yield happy customers and employees by providing the tools and expertise to figure out what matters to your customers the most and equip your team to deliver exceptional experiences, while streamlining processes. We don’t only help you meet your customers’ expectations, we help you exceed them.

the next step

We’re a team of business professionals brought together by a genuine love of helping others achieve their business goals by doing what we know best

Better Reviews
Get more positive reviews on your digital profiles such as Google, Facebook, Trust Pilot and more

Get More Referrals

A better customer experience will help get more referrals from friends and family alike

Reduce Stress

Remove stress and frustration by keeping customers happy and informed

Over 400 businesses and counting, from launch to re-brand, integrated UX, CX, custom development and a whole lot more

01.
Understand

To allow us to confidently work with you to present your business benefits, we start by understanding your business, products or services and how you offer them to your customers.

02.
Experience

We experience your product/service, then review and document right from our contact with you till the delivery of the product or service.

03.
Identify

With the crucial knowledge we have of our experience patronising you, we identify areas of improvement on customer experience of your business, then present you with a detailed report.

04.
Implement

We work with key stakeholders in your business or outside it to implement those improvements, then monitor the implementations on regular basis in case improvements are needed.

changing lives

Helping businesses like VAFA realise their true potential for new sponsorship revenue

By identifying their larger community, taking advantage of their single largest digital asset, opening new advertising channels to help invest back into the community, clubs and their game.

WHO WE’VE HELPED

We’ve empowered businesses of all shapes and sizes, big and small alike

With an array of experience and expertise in all areas of business and life, the team here at Powahaus has helped hundreds of businesses across many industries. The following is but a small sample of those we have helped and empowered.

Take the next step.

Discover what it takes to empower your business.

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